Our CORE Values
Focus: Prioritize client happiness above all else.
How we implement this:
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Actively listen to client needs and desires.
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Deliver high-quality work that exceeds expectations.
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Respond promptly and professionally to any concerns.
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Build long-term relationships with clients through excellent service.
Focus: Maintain a high level of professionalism in all interactions.
How we implement this:
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Arrive on-time and prepared for appointments.
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Communicate clearly and effectively with clients.
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Be honest and transparent in all dealings.
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Maintain a clean and organized worksite.
Focus: Quality
How we implement this:
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Use high-quality materials and equipment.
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Employ skilled and experienced professionals.
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Pay attention to detail in every aspect of the project.
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Strive for perfection in every installation.
Focus: Continuous Improvement
How we implement this:
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Stay updated on the latest industry trends and technologies.
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Seek feedback from clients and employees.
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Explore new and innovative services.
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Regularly review and refine business processes.
These values are what we base every client interaction on.
The backbone of any respectable company lies upon the values that are upheld.
True Professionals.
Do not be fooled by our age. Our experience and dedication to the perfection of our craft in the Landscape/Hardscape industry is evident in every one of our client interactions. Learn how you can trust us with your project below.
LLC Certified
Licensed and registered with the state of Ohio, we regularly follow all business protocols held standard by the state. Rest assured knowing that you are in the hands of a registered Ohio business.
Fully Insured
Unlike some other companies, we are fully insured, guaranteeing that should we incur any damages on your property you are COVERED.
Property protection paired with a backyard paradise will leave you with the peace of mind you deserve.
OLA Members
Members of the Ohio Landscape Association, we are held to a higher standard of quality work and client interactions. Dedicated to honesty and professionalism, we can guarantee your interaction with us will be one you can count on.
Experienced
Active learning has been the basis of Lawns by Lucas from day one. Study, active work in the field, and consistency have allowed the Lawns by Lucas team to grow in knowledge and capability. Any questions/concerns will always be addressed in a complete and informative manner to ensure a stress-free and enjoyable experience with our services.
A Higher Standard
We believe in the saying "Nothing but the absolute best." This saying, while quite simple, is reflected in the way we have and continue to do business. Some of the ways we live this out are as follows:
- Using top-notch commercial grade equipment such as SCAG mowers, Echo power tools and Steel Trailers.
- Communicating as quickly as possible. We understand that you have questions, and we have the answers. Delivering these answers to you in a quick and efficient manner is something we strive to do as consistently as possible.
- Treating your property with respect as if it were our own. Most companies focus on efficiency, yet this "efficiency" causes unnecessary damage to the property. All members of our company are held to a higher standard and always make sure to leave the property better than before we had arrived.
- Performing the highest quality work. The most important principle, our work directly reflects who we are as a company. We want each and every one of our clients to feel proud of the work done on their property. Whether it be using the highest quality materials, taking extra time on the small details, or going the extra mile, we always make sure that YOU receive the Lawns by Lucas standard of work.
You can find peace in knowing that we are not just another landscaping company. We are a reflection of the pride you take in your property, as you deserve nothing but the absolute best.
